Terms and Conditions

Welcome to Votivos Vividos! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and purchasing from us, you accept these terms and conditions in full. Please read them carefully before placing an order.

1. General Information

Votivos Vividos is a luxury candle brand, offering a range of high-quality, hand-poured candles. Our products are crafted with care to bring warmth and light to your home. By visiting our site and purchasing products from us, you agree to be bound by the following terms.

2. Product Information

All products listed on Votivos Vividos are described as accurately as possible. We make every effort to ensure that the product images and descriptions represent the actual products. However, we cannot guarantee that your device’s display of colors will accurately reflect the colors of our products.

3. Pricing

All prices are displayed in Canadian Dollars (CAD) and are subject to change at any time without notice. We reserve the right to modify prices, discontinue products, or update product descriptions as needed. Prices do not include taxes or shipping fees, which will be calculated during checkout.

4. Ordering and Payment

When placing an order, you agree to provide accurate and up-to-date payment and contact information. We accept [Payment Methods, e.g., major credit cards, PayPal, etc.]. Once your order is placed, you will receive a confirmation email with details of your purchase.

Orders may be subject to validation checks and approval before being fulfilled. Votivos Vividos reserves the right to cancel or refuse any order for any reason, including but not limited to stock availability, payment issues, or suspected fraudulent activity.

5. Shipping and Delivery

We offer shipping within Canada and internationally. Shipping costs and delivery times vary based on location and the shipping method chosen at checkout. We aim to dispatch orders within [Number of Days] business days, but shipping times may be affected by factors beyond our control, including courier delays or customs processes.

Votivos Vividos is not responsible for any delays or issues arising from shipping carriers or customs, nor for lost or stolen packages after delivery has been confirmed by the carrier.

6. Final Sale Policy

All purchases made on Votivos Vividos are final. We do not offer returns, exchanges, or refunds once an order has been placed. Please review all product details, descriptions, and pricing carefully before completing your purchase.

In the unlikely event that you receive a damaged or defective product, please contact us within 14 days of receiving your order at our Instagram account with your order number and details of the issue. We will evaluate the situation and may, at our discretion, offer a replacement or store credit.

7. Intellectual Property

All content on the Votivos Vividos website, including text, images, graphics, logos, and designs, is the property of Votivos Vividos and is protected by intellectual property laws. You may not reproduce, distribute, or use any of our content without our express written permission.

8. Limitation of Liability

Votivos Vividos shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. While we take every precaution to ensure the safety of our candles, we cannot be responsible for any misuse or failure to follow safety instructions.

9. Changes to Terms and Conditions

Votivos Vividos reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page and will become effective immediately. It is your responsibility to review these terms periodically to ensure that you are aware of any updates.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

These terms and conditions outline the rules and regulations for the use of Votivos Vividos's Website, located at https://votivos-candles.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Vovitos Vividos if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Vovitos Vividos, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Votivos Vividos and/or its licensors own the intellectual property rights for all material on Vovitos Vividos. All intellectual property rights are reserved. You may access this from Vovitos Vividos for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Vovitos Vividos

• Sell, rent, or sub-license material from Vovitos Vividos

• Reproduce, duplicate or copy material from Vovitos Vividos

• Redistribute content from Vovitos Vividos

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Votivos Vividos does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Votivos Vividos, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Votivos Vividos shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Votivos Vividos reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Votivos Vividos a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Votivos Vividos; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Votivos Vividos. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Votivos Vividos's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.